1st check your camera settings. Most digital cameras have a setting for pixel size. Select the smallest size. 2nd Do you have photo editing software? ie photshop or another one? There should be an option for changing picture size without cropping. Cropping is the last resort if you have not other choice.

Thanks Bathgate. I'll give this a try.

Pictures can take a long time to load - are you sure you waited long enough? if the photo is too big I think you get a message asking you to reduce it.

Thanks Steragram

I did wait and then nothing happened, not even a message saying it had been rejected. I tried again and the same thing happened. I initially attached two photos and then just the one. Pity.