I'm afraid we need more information here - and a photo would be helpful, too.

Photo would be a definite help

Not to mention "please", "thank you" and a nice sentence.
Anyone would think we're just robots sitting in a callcentre.

I wonder if that is how some Guests view us Louise... I know you are a busy gardener who comes here to freely offer and receive advice. Perhaps Pete & Ajay need to modify the statement on the Garden Questions page:

"Whatever your gardening question, feel free to ask - our members are ready to help!"

Maybe Moongrower :-/
I'm so sick of the demanding, rude way that we're adressed on here - it 'is' like we're just androids all lined up in a row to answer Guest questions.

We're everyday, normal members of the public .... 'not' people who are here to answer questions.
We do 'that' because we're passionate about our interest/hobby/pastime.

I totally agree Louise!

We only do it because we want to help - but I really wish that some questioners would show us some respect!

I think we all do and note how few GoY members ever answer Guest questions!

Very true!