Is it in a pot or in the ground? And if in a pot, how long's it been in the same pot? What exactly do you mean by 'poor'?

It's in the ground Iv'e had it for about 7 years I put it in the allotment 2 and a half years ago,it looks woody and the petals look crinkley it's been getting watered regularly.

Sounds like it needs some attention - roses are high maintenance plants if you want them to look their best - should be fed with a specialist rose feed such as Toprose twice a year, (April and end June, roughly) to keep them healthy. If you didn't prune it this year, cutting back hard won't help it as its a standard - prune at the correct time (end of February) next year.