have you looked online for the instructions? If you Google the model, you might find they're available on line.

Done that, no success, but thanks anyway.

It seems to be a common complaint. The company say it is an air block. They recommend that you fill it with water and turn it upside down to release the trapped air, and that you store it upside down. The customers say that just ends up with water everywhere.

Go to Amazon UK search for steam cleaners, then search your model and read the customer reviews. there are 3 of them.

Apparently you need to blow hard down the funnel to clear any blockages. This seems to be a bit of a built-in problem with this model. Is this the first time you have tried using it?
P.S. I recommend you switch it off and drain it first!

Many thanks folks, I knew my Goy pals would come up with an answer. I have fiddled and fiddled with it, a little steam did eventually come out so the air lock sounds about right.

It looks as though the weather is turning a little dryer, so hopefully I can get back out in that garden and prune prune prune, and not worry too much about the cleaning. Happy gardening all.

happy new year to you telme8. Glad you are still out and about gardening.
the hesperis you sent me 2 years ago are seeding happily all around garden. Thank you so much for such a lovely plant.

Hi Seaburngirl, glad your Hesperous is doing well, one of my favourite plants in my ever changing garden.

Utube is a great tool for finding these things out as it will talk you threw as well as show you what to do .

Thanks, a very good tip for the future. Goy folk as I thought are practical folk. I knew I would get results.

your more than welcome telme8 .